Delivery Information


* We do combine shipping, so the more you buy, the more you will save. 

* In most occasions your purchased items will be shipped with Courier Post, NZ Couriers or Fastway Couriers. Tracking number(s) will be emailed to you for your track and record.

* Most deliveries take 1-3 working days (within New Zealand) to complete. Your items might be covered by carriers' insurance for up to $1500. Should any loss or damage happen, we will endeavor to assist with insurance claim but cannot be held liable for any consequential loss or damage caused by the carriers.

*If the recipient has specified Parcel Leave or Authorised To Leave (ATL), the courier would override the signature requirement and would have left the parcel in a place specified by the recipient or a place where they thought it was safe. It is important to collect the parcel as soon as possible to avoid potential theft. Mummum is not responsible for any losses while the parcel is left unattended.

* We might send your order in one or more deliveries.

* Please contact us if you require any extra special delivery services, e.g. Saturday delivery, urgent delivery, special packaging or extra insurance cover. We are able to arrange your needs for you at your cost.